Field Service & Multi-Platform ERP Transformation

15 years architecting Salesforce Field Service solutions for utilities, telecom, and healthcare—backed by certified FSM specialists—plus NetSuite, Sage Intacct, and IFS Cloud for mid-market enterprises.

Enbridge. Marathon Oil. Rogers. Bell. Philips Healthcare. Spire Energy.

⚠️ Erik's Strategy Sessions: Limited Availability This Week

What you'll get (free, 45-minute session):

  • ClickSoftware/ServiceMax migration roadmap
  • ROI projection (typical FSM transformations)
  • 12-16 week implementation timeline assessment
  • No sales pressure—Erik personally leads every call
15 Years FSM Experience
SOC 2 Type II Certified
5 Platform Mastery
150+ Implementations
Business insights and structure visualization

Trusted by Industry Leaders

AEC logo
App Solve logo
Atos logo
Bell logo
Bowline Health logo
Capita logo
Chiltern District Council logo
Cognizant logo
Diabsolut logo
Dynamic SLR logo
Enbridge logo
Hancock Claims Consultants logo
Henry Schein logo
Konica Minolta logo
M.U.D logo
Newfoundland Power logo
Pacific Power Solutions logo
Philips Healthcare logo
Phoenix Consulting logo
Rogers logo
Roycon Technologies logo
Spire logo
Uptima Inc logo
WireOne logo
AEC logo
App Solve logo
Atos logo
Bell logo
Bowline Health logo
Capita logo
Chiltern District Council logo
Cognizant logo
Diabsolut logo
Dynamic SLR logo
Enbridge logo
Hancock Claims Consultants logo
Henry Schein logo
Konica Minolta logo
M.U.D logo
Newfoundland Power logo
Pacific Power Solutions logo
Philips Healthcare logo
Phoenix Consulting logo
Rogers logo
Roycon Technologies logo
Spire logo
Uptima Inc logo
WireOne logo
95%
on-time delivery
NPS 50+
customer satisfaction
40%
efficiency gains

(02) About

Behind the vision.

Erik Wiltjer, CEO & Founder

I've led $2M-$5M Field Service transformations for Fortune 500 giants like Enbridge Gas ($50B pipeline), Marathon Oil, Rogers & Bell (70% Canadian telecom), Spire Energy (NYSE: SR), Philips Healthcare—backed by certified FSM specialists.

15+ years architecting Salesforce Field Service from ServiceMax migrations to Five9/8x8 contact center integrations and AI appointment optimization.

I personally lead all strategy consultations to ensure we're the right fit. Then our certified team executes with the same quality I'd demand if I were doing it myself.

Founded Cold Sun Capital to solve field service scaling challenges for utilities, telecom, and healthcare—delivering 95% on-time implementations and 40% integration win rate.

— Erik Wiltjer, Founder & CEO

By the Numbers

150+

FSM Implementations

15

Years Experience

$2M-$5M

Average Project Value

Core Platforms
Salesforce FSMPrimary
ServiceMaxMigration
ClickSoftwareLegacy
IFS CloudIntegration
Recognition

Salesforce CTA Certified

IFS Certified Professional

MuleSoft Integration Architect

Book a Call with Erik

After our strategy session, I'll personally match you with the right team members from our certified specialists to lead your implementation.

Why Utilities & Telecom Trust Cold Sun Capital

Four reasons Fortune 500 companies trust us with FSM transformations:

Multi-Platform Mastery

40% of deals won through integration expertise

Five integrated platforms vs. 90% single-platform market

Learn more

Security-First Revenue Multiplier

80% of RFPs require SOC 2 - we're certified

20-30% deal value uplift through compliance bundling

Learn more

Speed Without Sacrifice

95% on-time delivery, 8-12 week implementations

Templatized accelerators enable 40% efficiency gains

Learn more

Deep Expertise Transfer

15+ certifications per platform from Day 1

No 2-3 year ramp-up - immediate proven expertise

Learn more

Ready to Discuss Your FSM Transformation?

Schedule Strategy Session with Erik

✓ No sales pressure | ✓ 45-minute strategic session | ✓ Erik personally leads every consultation

The Field Service Challenge Facing Utilities & Telecom

Utilities and telecom companies managing 1,000+ field technicians face a critical decision: modernize now or fall behind competitors delivering 1-hour appointment windows, 40% lower costs, and unified contact center + field service platforms. Your ClickSoftware v7.5-8.4 or ServiceMax system is approaching EOL (December 31, 2026). The question isn't 'if' you'll migrate—it's 'when' and 'to what platform.'

Right-Sized Solutions

Launch in weeks, not months, with pricing that scales from startups to enterprise—built for businesses ready to move fast.

Speed
🚀Launch
📊Scalability
🎯Right fit
⚙️Flexibility

Too Limited

Single-Platform Boutiques

Narrow expertise and constrained growth—stuck on one platform with no room to scale.

Single-platformNo SOC 2Limited integrationsNo scalabilityBoutique-sizedOne expertiseNo certificationNarrow focusPlatform-locked
Recommended

Cold Sun Capital

Field Service & Multi-Platform Specialists

FSM for utilities/telecom + Multi-platform ERP for mid-market enterprises. ClickSoftware/ServiceMax migration experts.

8-12 Week Launch
5 Platforms + Security
SOC 2 Certified
ClickSoftware/ServiceMax Migration Specialists

Fast Implementation

8-12 week implementations, not months.

Multi-Platform Expertise

5 platforms + security integration.

Enterprise Security

SOC 2 Type II certified.

Mid-Market Focus

Built for $50M-$500M firms.

Our 3-Phase FSM Transformation Methodology

We deliver Field Service modernization in 12-16 weeks using our proven three-phase approach:

Cold Sun CapitalCold Sun Capital8-12 Week Implementations
8-12 Week

Implementations

Templatized accelerators enable rapid deployment without sacrificing quality or customization.

Rapid DeploymentQuality
Cold Sun CapitalCold Sun Capital40% Efficiency Gains
40%

Efficiency Gains

Proven methodologies and reusable components deliver significant time and cost savings.

MethodologiesCost Savings
Cold Sun CapitalCold Sun Capital95% On-Time Delivery
95%

On-Time Delivery

Consistent project execution with predictable timelines and reliable outcomes.

ReliabilityTimelines
Cold Sun CapitalCold Sun Capital15 Years FSM Experience
15 Years

FSM Experience

FSM specialist: 150+ implementations across Salesforce, ClickSoftware, and ServiceMax.

Field Service150+ Implementations

See How We Solve Your Specific FSM Challenge

Book Platform Strategy Call

✓ No sales pressure | ✓ 45-minute strategic session | ✓ Erik personally leads every consultation

Which Platform Fits Your Operations?

Schedule 30-Minute Platform Demo

✓ No sales pressure | ✓ 45-minute strategic session | ✓ Erik personally leads every consultation

Ready for Similar Results?

Discuss Your Implementation Timeline

✓ No sales pressure | ✓ 45-minute strategic session | ✓ Erik personally leads every consultation

Why Utilities & Telecom Are Modernizing Field Service in 2025

ClickSoftware v7.5-8.4 End-of-Life Approaching

80% of utilities still run legacy ClickSoftware (Oracle EOL in 2026)—forced migrations looming

Modern Consumer Expectations

1-hour appointment windows are now standard (vs. 4-hour legacy)—CSAT demands rising

AI-Powered Route Optimization

AI reduces truck rolls 40%—legacy FSM systems can't compete

Unified Customer Experience

Contact centers + field service must integrate—disconnected systems = poor CX

Labor Cost Inflation

Labor costs up 20% since 2020—AI + automation no longer optional

⚠️ Q1 2026 Implementation Capacity Filling Fast

Schedule Your Field Service or ERP Transformation Roadmap

In a 45-minute strategy session with Erik Wiltjer, we'll assess:

  • ClickSoftware/ServiceMax modernization path: Current system assessment, EOL timeline, migration roadmap
  • Field Service + Contact Center integration: Five9, 8x8, RingCentral integration opportunities
  • Multi-platform ERP consolidation: Salesforce, NetSuite, Sage Intacct, IFS Cloud strategy
  • SOC 2/HIPAA/ISO compliance gaps: 90-day remediation plan and certification support
  • AI-powered optimization: Appointment Assistant, route planning, predictive maintenance potential
  • Timeline & ROI projection: Estimated 12-24 week implementation timeline with typical ROI ranges

Why companies choose our consultation process:

  • No sales pressure—strategic consultation only (Erik personally qualifies fit before engaging delivery team)
  • Erik leads ALL initial consultations (certified specialists handle delivery, Erik handles strategy)
  • 95% of consultations lead to clear go/no-go decision within 7 days (We're selective—turning away wrong-fit opportunities protects our 95% on-time record)
  • If we're not the right fit, Erik will recommend alternatives (15 years in the industry = we know who else can help)
Schedule Strategy Session with Erik →

Current Availability: Limited strategy session slots remaining this week

Prefer to call? +1 (416) 655-6457 (Erik's direct line)
Email: info@coldsunenterprise.com